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Dynamics GP - How Get Better Support for Less Money in Dynamics GP 
 
2/24/2010 
ALP Recording 

Click on image above to watch webcast replay.

 Class Description

What's the best source of support for Dynamics GP?

Support can come from many sources - some free, some for a fee. 

Knowing the right resources can make all the difference.

In this webcast, you'll learn:

  • Support options you might not know about
  • The difference between a Maintenance Plan and Technical Support
  • Your THREE Maintenance Plan options
  • How to customize your Microsoft Customer Portal
  • The best way to create Microsoft support incidents
  • Where to research your own support issues
  • How to connect with other users
  • The simple mistake some users are making that results in losing Microsoft Support...and what you MUST do to avoid it. 
  • Where to submit product suggestions for Microsoft
  • The only local source for open-enrollment, classroom-based Microsoft Certified Learning Solutions
  • What is Microsoft Convergence, and why you should consider it.
  • and more...

 

 Class Handout

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