Neundorfer, Inc. applies experience and knowledge to help customers enhance and optimize the performance of particulate collection equipment. A lack of integration between financial, manufacturing, and sales software in their existing MAS 90 solution proved inefficient and costly for the company.

Microsoft Dynamics® GP provides an integrated solution that meets all of the company’s requirements by combining enterprise resource planning, project accounting, manufacturing, and customer relationship management functionality.

Situation

Until recently, Neundorfer utilized Sage MAS 90 ERP with GoldMine to handle its enterprise resource planning (ERP) and customer relationship management (CRM) requirements and a third-party package for managing manufacturing. With three separate systems, gathering meaningful data was a struggle.

Jean Ockuly, Vice President of Finance for Neundorfer explains, “We were constantly looking for workarounds that would allow us to get the data we needed to run the business. We’d extract data from each package and re-enter it on spreadsheets to get the desired reports.”

One such report, an order backlog report, took a day-and-a-half to produce. “We’d pull data from our accounting system, our manufacturing system, and our CRM system to get a complete picture of open orders, expected bookings, and cash expectations,” adds Ockuly.

Solution

Neundorfer looked at other solutions before deciding on Microsoft Dynamics GP and Microsoft Dynamics CRM. “We looked at updating our Sage MAS 90 software and we looked at upgrading to Sage MAS 500, adding Sage SalesLogix for CRM. Ultimately though, we decided that a Microsoft solution was the best choice for our organization. It offers a powerful, integrated ERP, project accounting, manufacturing, and CRM solution, with a SQL database.”

Benefits

The company’s Microsoft Dynamics solution delivers integrated functionality from the manufacturing floor to the sales staff, from accounting to the field service representatives. Ockuly says she has new confidence in the data she receives. “We used to spend hours generating reports with data from disparate systems that were outdated before they were complete.”

By utilizing the capabilities and reporting functions available through Microsoft® SQL Server®, Neundorfer no longer needs to spend up to 8 hours each week creating the company’s most vital report. Now they can monitor cash flow, projections, total backlog, and other key performance indicators in real time.

A computer monitor hanging prominently in the Neundorfer facility streams current data from Microsoft Dynamics, including sales figures, production costs, and backlog volume, intended to keep employees aware of the dynamic business climate. “People constantly refer to it and work to boost sales and minimize costs as a result. It’s a highly effective tool and resource,” says Ockuly.

Ockuly witnessed a positive cultural shift since the conversion. “Across every department, our staff understands the value they add to the company and the importance of their positions and the work they do. They look for ways to improve our operations, and that leads to better quality for our customers,” she says.