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Case Study: Intacct Improves Reporting Controls and Information Access

Case Study: Intacct Improves Reporting Controls and Information Access

Intacct Case StudyIntacct’s Customization Abilities Improve Reporting Controls and Information Access While Minimizing IT Needs for Acceller

A rapidly-growing digital services provider, Acceller needed a financial management solution that could keep up with its continually expanding needs. Since its inception in 2005, the company had used QuickBooks to manage its accounts payable and accounts receivable.

However, as business began to quickly increase, Acceller’s lacked an advanced system that could easily generate big-picture as well as more specific financial reporting information. The firm also needed a way to improve its financial controls and decided to explore its options.

“We wanted a financial management solution that would give us better reporting so we could more easily evaluate and manage our fiscal processes, and have better insight into our business,” says Ivette Ruiz Babylon, controller at Acceller.

Another issue was the ability for employees to access information remotely. Headquartered in Miami, the firm also has an office in Austin, Texas and many of its employees work remotely from home offices. “It was also important for us to be able to share information with remote staff without having to export data to Excel,” adds Babylon.

Futhermore, Acceller needed a low-maintenance application that required minimal IT support. With these factors in mind, the company began exploring on-demand financial solutions including QuickBooks Online and Intacct. Ultimately, Acceller opted for Intacct because it filled all of the company’s financial reporting and fiscal control needs.

“We chose Intacct because it offered tremendous capabilities from the start, as well as the ability to customize the solution for our particular needs,” claims Babylon.

Rich Functionality, Low Maintenance

After some initial deployment assistance from Intacct Professional Services, Acceller’s financial staff can utilize Intacct without the need for IT or application support.

Intacct currently provides Acceller with a complete, on-demand financial management system that is tailored to the company’s business demands. Able to manage all financial processes with Intacct, it can now easily access information needed to continually optimize its rapidly-growing business. In addition to standard reports, such as income statements, balance sheets and cash flow reporting, Acceller uses Intacct Insight’s custom financial reporting capabilities to quickly create specialized reports. Even with all the increased functionality of Intacct, Acceller has found the application to be easy to use and maintain.

“As a small technology company, our IT staff is focused on customer support and revenue-generating applications—we don’t have the luxury of a large support staff to lean on for internal application support,” says Babylon. “Intacct is very intuitive and reliable, so we in finance can completely manage it on our own and make changes as needed.”

Scalable Financial Management System Meets Current and Future Business Needs

Since the company began using Intacct, Acceller has benefitted from enhanced financial visibility and gained significant improvements in operations efficiency. Because of this, the company no longer struggles with poor reporting, and everyone in finance—no matter where they are working—can access the precise information they need.

Intacct has also enabled the company to eliminate the cumbersome process of managing accounts payable paperwork. The system can store supporting documents associated with various accounts, such as scanned signature pages. This, in turn, has enabled the company to go to a paperless system which has saved both filing aggravation and time.

“Intact has provided value in many ways. The on-demand delivery enables staff in Miami, Austin and in home offices to all work together as though we’re in the same room. Everyone has visibility into our data, and we have confidence in its accuracy,” comments Babylon. “Intacct has also allowed our auditors the flexibility to perform much of their fieldwork remotely and has eliminated the need for us to provide them copies of supporting documentation and reports. Also, we’re able to more quickly create the reports management needs to make important business decisions. Instead of exporting data and fumbling around in spreadsheets, we simply press a button to run the report we need. It takes just minutes.”

Intacct’s flexibility is also an added bonus to Acceller. Its scalable solutions can expand as the company continues to grow. In fact, the company already has plans to utilize Intacct’s native support for Salesforce as a means to connect is financial and customer relationship management systems.

“We made the right choice with Intacct. It’s a high-quality and highly functional financial management system, but still affordable for a smaller business,” says Babylon. “We particularly like that we can add functionality and combine Intacct with our Salesforce CRM applications when we’re ready to make that move. With Intacct, we’ve got a financial solution that fits perfectly right now and can also grow to meet our future needs.”


  • Required improved financial controls and richer reporting capabilities than those QuickBooks was able to deliver.
  • Desired a scalable financial management system that could meet both current and future needs.
  • Needed an easy-to-use and reliable financial management solution that reduced the cost of IT investment as well as the need for IT maintenance.



  • Combined out-of-the-box and custom reporting abilities offers much-needed business insight.
  • On-demand platform and supporting document capabilities allow remote staff to easily access all necessary information.
  • Flexible applications ensure Acceller can make changes effortlessly as they are needed, without costly IT support and maintenance.



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