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Dynamics 365 Finance and Operations: Additional Capabilities (Part 3)

Dynamics 365 Finance and Operations: Additional Capabilities (Part 3)

As we continue our deep dive into the capabilities that Microsoft Dynamics 365 offers organizations, we would today like to turn our attention to some of the integration capabilities with other Microsoft products, its ability to handle the needs of complex manufacturing and distribution organizations, and its ability to help unify marketing and sales in one user-friendly, intuitive platform. We invite you to read part 1 and part 2 here.

Note: This blog continues our dive into the basics of the Microsoft Dynamics 365 Finance and Operations software (formerly Finance and Operations—Enterprise, not to be confused with Business Essentials), following our discussions on Financial Management, Inventory Management, the Sales Module within F&O, Purchasing, and Project Management. In upcoming blogs, we will spend time discussing the evolution of each module in recent updates since the product was released (as we did for the Project Management functionality).

Dynamics 365 for Financials Features

Dynamics 365 Finance and Operations Additional Capabilities Part 3

From connections to configurations, Dynamics 365 makes it easy for businesses to take control. As we explore even more functionality in our blog series, we invite you to read part 1 and part 2 here.

Connectivity with Microsoft Office

One Microsoft wasn’t just a slogan, it was a new way of doing business. Knowing this, Microsoft kept that in mind when designing all of its products to work together, and the Office/Dynamics 365 Integration is no exception. Sometimes, users need a familiar software like Excel, but it’s important they are not copying and pasting data. The Dynamics/Excel integration is just one of these, providing users with a productive environment that helps them get the job done by using Office products. Learn more about Office/Dynamics 365 Integration here.

Configurations within the Organization Administration Home Page

Number sequences, workflows, address books, and more, power users and administrators need advanced and flexible configuration to get the job done. Among the configuration options available:

  • Number Sequences: Number sequences are used to generate readable, unique identifiers for master data records and transaction records that require identifiers. A master data record or transaction record that requires an identifier is referred to as a reference. Before you can create new records for a reference, you must set up a number sequence and associate it with the reference.
  • Organizations: Organizational hierarchies represent the relationships between the organizations that make up your business.
  • Global Address Book: The global address book is a centralized repository for master data that must be stored for all internal and external persons and organizations that the company interacts with. The data that is associated with party records includes the party’s name, address, and contact information.
  • Workflow: Workflow is a system that is installed with Finance and Operations that you can use to create individual workflows, or business processes. When you create a workflow, you specify how a document flows, or moves, through the system by showing who must complete a task, make a decision, or approve a document.
  • Electronic Signatures: An electronic signature confirms the identity of a person who is about to start or approve a computing process. In Finance and Operations, you can use electronic signatures for critical business processes. Some processes have built-in electronic signature capabilities. You can also create custom signature requirements for any database table and field.
  • Case Management: By planning, tracking, and analyzing cases, you can develop efficient resolutions that can be used for similar issues. For example, when customer service representatives or Human Resources generalists create cases, they can find information in knowledge articles to help them work with or resolve a case more efficiently.
  • Record Templates: Record templates can help you to create records more quickly. You can create a record template so that field values that are used often do not have to be entered explicitly for each new record.

Production Control

Throughout the production lifecycle, many things need to be controlled and managed if companies want to keep costs low, processes efficient, and stock under control. The life cycle begins with the creation of the production order, batch order, or kanban. It ends with a finished, manufactured item that is ready for either a customer or another phase of production. Each step in the life cycle requires different kinds of information to complete the process. As each step is completed, the production order, batch order, or kanban shows a change in the production status. Different types of products require different manufacturing processes.

The Production control module is linked to other modules, such as Product information managementInventory managementGeneral ledgerWarehouse managementProject accounting, and Organization administration. This integration supports the information flow that is required to complete the manufacturing of a finished item. Learn more about the production process here.

Marketing Management

While we discussed the sales functionality in our earlier overview, another key part of the modern organization is aligning sales with marketing to create a truly forward looking business environment. Working along sales to define customers, analyze the marketplace and to develop and conduct campaigns, marketing management within Dynamics 365 is an important feature that empowers users and the business as a whole.

Transportation Management

Transportation management lets you use your company’s transportation, and also lets you identify vendor and routing solutions for inbound and outbound orders. For example, you can identify the fastest route or the least expensive rate for a shipment. The following table describes the main scenarios for using Transportation management in Microsoft Dynamics 365 for Finance and Operations.

Warehouse Management

The Warehouse management module for Dynamics 365 for Finance and Operations lets you manage warehouse processes in manufacturing, distribution, and retail companies. This module has a wide range of features to support the warehouse facility at an optimal level, at any time. Warehouse management is fully integrated with other business processes in Finance and Operations such as transportation, manufacturing, quality control, purchase, transfer, sales, and returns.

Get to Know Dynamics 365 Finance and Operations

Start integrating, automating, and transforming your business processes today! With Dynamics 365 Finance and Operations, you can take complete control of your business processes to grow, gain additional visibility, and thrive. We invite you to learn more about Dynamics 365 from Wipfli and to contact us.


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