In some cases, companies whom have initially installed and transferred their FRx reports to Management Reporter are receiving an error message when they go to log in.
This error is taking place after fixing all of the errors from the FRx reports and then logging out of Management Reporter. Once you go to log back in, the error “The name already exists” pops up and the screen closes.
Great news! There is a quick fix.
This issue can occur if there is a problem with the default font name.
1) Run this script against the ManagementReporter database in SQL Server Management Studio.
a) Make a backup of the ManagementReporter database.
b) Run the script: UPDATE ControlFontStyle SET NAME = ‘Default1’ WHERE NAME = ‘Default’
c) Log into MR to confirm script worked.
If you follow these simple steps, your error message should go away.