For those of you still on Dynamics GP 2010, you may want to consider upgrading soon as mainstream support will end on October 13, 2015. When Microsoft releases a new version of its Dynamics GP product, the product is in mainstream support the first five years from its release date.
During mainstream support, Microsoft releases hot fixes, service packs, and year end and payroll updates. Once mainstream support ends, the product goes into extended support for another five years. During extended support, Microsoft will only provide break-fix support. No hot fixes, service packs, or year end and payroll updates are released for products in extended support mode. In addition, to qualify for extended support, the latest service pack must be installed. For Dynamics GP 2010, that means you will need to be on Service Pack 4.
Minimize Issues and Continue Mainstream Support
To minimize any risk or issues, we recommend maintaining a Dynamics GP system that is in mainstream support. So if you need to upgrade your Dynamics GP 2010 system, you currently have two options: Dynamics GP 2013 R2 with a mainstream support end date of 4/10/2018 or Dynamics GP 2015 with a mainstream support end date of 4/14/2020.
Dynamics GP 2015 was recently released in February 2015. Many companies prefer to wait until the first service pack is released before upgrading to the latest version. If you can’t wait until then, upgrading to GP 2013 R2 is a good option.
If you would like to discuss which version of Dynamics GP is best for your organization, please contact us at email@example.com.