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Professional Services Company Implements Microsoft Dynamics Solutions

Professional Services Company Implements Microsoft Dynamics Solutions

PSO Financial Management Case StudyProfessional Services Company Streamlines Accounting Systems and Increases Customer Loyalty

Headquartered in Alexandria, Virginia, Carney develops web-based learning and knowledge management solutions primarily for government agencies.

With three separate systems for project management, cost accounting, and timesheet reporting, Carney could not easily share data across the systems, which limited the company’s ability to expand and hindered data storage and productivity. Carney realized that it had outgrown its systems and needed to upgrade its business systems into one powerful system.

Therefore, Carney began to evaluate cost accounting and project management solutions to streamline internal processes.

Working with Brittenford Systems, Carney decided to implement solutions from Microsoft that could:

  • Minimize redundancies and streamline processes
  • Increase communication across the organization
  • Help Carney improve customer loyalty, while maintaining aggressive goals

Technology Solution: Carney worked with Brittenford Systems to implement Microsoft® Business Solutions–Solomon for accounting functions and Microsoft Project Server 2002 for project management capabilities. Carney also uses Microsoft Office Professional Edition 2003 for many internal business practices.

Carney has gained greater visibility of expenditures and costs, allowing managers to ask better questions and conduct more efficient analysis. The new system has also significantly reduced operating costs. Key results include:

  • Labor savings of U.S.$400 to $700 per week
  • Accounts receivables cycle reduced by 8 to 10 days, saving approximately $7,000 annually
  • ROI is expected to be reached within 16 months
  • Estimated cost savings of $40,000 for 2004
  • Programming cycle reduced by 15 percent per project

For full details, view the full case study (PDF).

For more information on financial management for professional services organizations please visit our website, or check out Microsoft Dynamics GP for Professional Services (PDF).

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