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Microsoft Dynamics CRM

Microsoft Dynamics CRM

Microsoft Dynamics CRM brings integrated customer relationship management (CRM) functionality to medium and large businesses seeking to grow customer loyalty. At its core, the software helps organizations improve decision-making and enhance business profitability through finding and developing customer relationships and keeping customers happy.

Why Microsoft Dynamics CRM?

As a powerful, automated workflow engine, the customizable software provides step-by-step guidance through any business process or interaction, and strong personalization tools work to meet business goals. Integrating with Microsoft Outlook, Microsoft Dynamics CRM incorporates data from across the enterprise to deliver actionable insights on an intuitive, easy-to-use platform. Users can rapidly configure multiple real-time dashboards to monitor business performance and uncover growth opportunities—maximizing customer relationships to take business to the next level.

Microsoft Dynamics CRM is an excellent solution for:

  • Small and mid-market companies
  • Enterprise-level companies
  • Non-profits
  • Public sector companies
  • Healthcare, Retail, Financial and Professional Services firms
  • Companies seeking to break down the silos between CRM and ERP and use data and intelligence to create new business opportunities