Reduce your IT burden and lower upfront software cost with Microsoft Dynamics CRM that is hosted. Microsoft Dynamics CRM Online looks and feels like the Microsoft Office productivity applications (like Outlook) that your employees use every day.
Sales
Establish a 360-degree view of customer interactions, sales opportunities and buying patterns to help your sales force cultivate more profitable relationships.
- Improve sales planning and management
- Automate your lead system
- Manage opportunities effectively
- Streamline account management
- Boost sales productivity
- Enhance pipeline management
- Simplify workflow processes
- Gain visibility for improved decision-making
Read white paper: “Sales and Marketing – The New Power Couple”
Marketing
Plan, implement and measure more-effective marketing campaigns by analyzing buyer trends, behaviors and offers that allow your marketing teams to track real time results and optimize Return-on-Investment (ROI).
- Manage your data effectively
- Pinpoint your marketing efforts
- Streamline campaign planning
- Manage events efficiently
- Improve response management
- Extend value with Microsoft Office
- Automate workflows
- Measure marketing success
Read white paper: “Real-world” marketing: Enabling marketing throughout the organization.
Service
Deliver high-value Customer Service with integrated interaction and knowledge management enabling your service professionals to share answers and insight with customers with ease.
- Improve account handling
- Manage cases efficiently
- Simplify contract management
- Tap into a knowledge base
- Streamline scheduling
- Automate workflows
- Monitor customer service
Read more: Microsoft CRM customer service brochure
Why Leading Companies Worldwide Use Microsoft Dynamics CRM
Today businesses are asked to do more with less. When it comes to enterprise software, Microsoft Dynamics CRM delivers exceptional value, because it is:
- Flexible, with the Power of Choice in deployment, purchase, and use.
- Familiar, with an intuitive user interface, so your users can be immediately productive.
- Designed to fit your business, delivering ease of customization and integration.
