Customer Relationship Management (CRM) edges out Enterprise Resource Planning (ERP) as the top software priority for IT spend. More details about the recent Gartner survey from CRM Software’s article, Gartner Says CRM Software Top Priority in 2013. CRM will be a top priority for enterprise IT spending according to a report released by the research firm Gartner. 2013 […]Read More
Ryan Risley, Brittenford’s Chief Technology Officer, recently discussed CIO Advisory Services with Marketing For Partners Owner Barb Levisay. Originally published here. The end of a financial management system implementation is often just the beginning of a process of technology transformation for a growing company. At Brittenford Systems, a Dynamics and IT services partner, that transformation […]Read More
For simplicity, let’s agree to call the person who manages IT the CIO, because no matter what their actual title is, they have certain role requirements to fulfill. These are more formalized in larger organizations and more ad hoc in small ones. Building and maintaining the infrastructure—the technology, applications, services, and staffing used to support […]Read More
A recent infographic from the CRM Software blog shared 12 great reasons why companies use Microsoft Dynamics CRM to drive revenue and serve customers. 1. A Global Community – Over 30,000 customers in more than 80 countries and 40 languages depend on Microsoft Dynamics CRM. 2. In Good Company – 2 million+ users support an […]Read More
A new research study from Microsoft Corp. found that nearly 50% of employees report that social tools at work help increase their productivity, yet more than 30% of companies underestimate the value of these tools and often restrict their use. The study, conducted by research firm Ipsos surveyed more than 9,900 information works in 32 […]Read More
Microsoft Dynamics CRM is very easy to use, flexible, and those familiar with the interfaces found in other Microsoft products will not have trouble jumping in and getting started. Nevertheless, to truly harness the power of Dynamics CRM, it helps to know some of the terminology. Below are 11 basic terms that are important to […]Read More
A survey from CompTIA shared how the shortage of IT skills can negatively impact companies. The survey asked 502 IT and business managers in the U.S. about skills shortages within their IT department, the impact of these skill shortages, and how they attempt to address these shortages. Overall, it was found that skill shortages inside […]Read More
Virtual CIOs are experienced IT professionals who work as independent contractors or through a staffing or temp agency, either for a finite period of time or on an ongoing basis (INC). A virtual CIO can help the CIO, IT director, or business owner evaluate new technology, translate between IT and the business units, motivate and […]Read More
I’m frequently asked by CFO’s at goverment contractors which accounting software systems are “DCAA Certified.” The answer: None. Zero. Zip. Contrary to an urban myth, the Defense Contract Audit Agency, or ‘DCAA,” does not certify accounting software. The DCAA does, however, require considerable detail about the direct, indirect, and overhead expenses associated with every item […]Read More
